AI receptionist · billed by calls
Quo (formerly OpenPhone) pricing: what you'd pay each month
Quo is a business phone system. Its AI agent, Sona, answers calls to Quo numbers. Every Quo plan includes 1,000 automation credits a month, which Quo equates to 10 AI calls; paid credit packs from $25 to $199 a month add more, and calls beyond a pack are billed per call.
Read on Quo (formerly OpenPhone)'s own site on Sep 23, 2026. Prices change; confirm before you buy.
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Requires: A Quo phone plan. The cheapest is Starter at $19 per user per month billed monthly ($15 billed annually); CallMath adds $19 to every Quo result.
Plans
| Plan | Monthly price | Billed annually | Included | Beyond the plan | Notes |
|---|---|---|---|---|---|
| Starter + Sona included credits | $0/mo + $19 Quo Starter plan (1 user) | Not published | 10 calls | $1.00 per call | Every Quo plan includes 1,000 automation credits (10 AI calls) a month; extra calls $1.00 each. |
| Starter + Sona 4,000-credit pack | $25/mo + $19 Quo Starter plan (1 user) | Not published | 40 calls | $0.75 per call | Credit pack $25/mo for 4,000 credits (40 AI calls) on top of the Quo plan; extra calls $0.75 each. We assume the 1,000 included credits do not stack with a paid pack, because the page does not say. |
| Starter + Sona 10,000-credit pack | $49/mo + $19 Quo Starter plan (1 user) | Not published | 100 calls | $0.65 per call | Credit pack $49/mo for 10,000 credits (100 AI calls) on top of the Quo plan; extra calls $0.65 each. |
| Starter + Sona 25,000-credit pack | $99/mo + $19 Quo Starter plan (1 user) | Not published | 250 calls | $0.55 per call | Credit pack $99/mo for 25,000 credits (250 AI calls) on top of the Quo plan; extra calls $0.55 each. |
| Starter + Sona 60,000-credit pack | $199/mo + $19 Quo Starter plan (1 user) | Not published | 600 calls | $0.45 per call | Credit pack $199/mo for 60,000 credits (600 AI calls) on top of the Quo plan; extra calls $0.45 each. |
- Integrations listed are for the Quo phone platform; the page does not say which ones Sona itself writes to.
What counts as a billable call
“1 Call = 100 credits”
From Quo (formerly OpenPhone)'s own page, checked Sep 23, 2026.
Each answered call counts once, however long it lasts. Long calls don't cost more; many short calls do.
What it costs at common volumes
Lowest monthly cost from Quo (formerly OpenPhone)'s plans, starting at $19 a month including the required phone plan. Your average call length and coverage change these numbers; run your own.
| Calls/mo | Minutes | Best plan | Monthly cost | Per call |
|---|---|---|---|---|
| 25 | 63 | Starter + Sona included credits | $34/mo | $1.36 |
| 50 | 125 | Starter + Sona 4,000-credit pack | $51.50/mo | $1.03 |
| 100 | 250 | Starter + Sona 10,000-credit pack | $68/mo | $0.68 |
| 150 | 375 | Starter + Sona 10,000-credit pack | $100.50/mo | $0.67 |
| 200 | 500 | Starter + Sona 25,000-credit pack | $118/mo | $0.59 |
| 300 | 750 | Starter + Sona 25,000-credit pack | $145.50/mo | $0.49 |
| 400 | 1,000 | Starter + Sona 25,000-credit pack | $200.50/mo | $0.50 |
Features as stated on Quo (formerly OpenPhone)'s pages
- Languages
- English, Spanish, and French
- Spanish
- Yes
- Appointment booking
- Texts a booking link (“Sona can send a text with a scheduling link during the call; the page does not describe booking directly into a calendar”)
- Live transfer
- Yes (“When customers need a real person, Sona seamlessly transfers them to the right teammate or department.”)
- Human backup
- Not stated on vendor page (Transfers go to your own team; no outside human receptionists are listed)
- Call recording
- Every Sona call is recorded and includes an in-depth summary for easy follow-up.
- Integrations named
- HubSpot, Salesforce, Zoho CRM, Pipedrive, Attio, Clio, Jobber, Gong, HighLevel, Zapier, Make, Slack, Google Contacts, Webhooks
- Free plan or trial
- 1,000 automation credits (about 10 AI calls) a month included on every Quo plan; 7-day free trial of Quo
- Setup fee
- Not stated
- Contract
- Not stated
What the pricing page doesn't say
- Whether there is a setup fee.
- Contract length or cancellation terms.
Sources
Last checked Sep 23, 2026. See how CallMath normalizes prices or compare vendors.