Live answering service · billed by minutes
Ruby pricing: what you'd pay each month
Ruby is a live (human) virtual receptionist service priced by receptionist minutes: $250 a month for 50 minutes, $395 for 100, $720 for 200 and $1,725 for 500, with 24/7 answering and Spanish and bilingual handling listed. The pricing page does not publish a rate for minutes beyond a plan.
Read on Ruby's own site on Sep 23, 2026. Prices change; confirm before you buy.
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Plans
| Plan | Monthly price | Billed annually | Included | Beyond the plan | Notes |
|---|---|---|---|---|---|
| 50 minutes | $250/mo | Not published | 50 min | Not published (contact vendor) | $250/month for 50 receptionist minutes. No fees for activation, onboarding, setup or customization. |
| 100 minutes | $395/mo | Not published | 100 min | Not published (contact vendor) | $395/month for 100 receptionist minutes. |
| 200 minutes | $720/mo | Not published | 200 min | Not published (contact vendor) | $720/month for 200 receptionist minutes (labeled Most Popular). |
| 500 minutes | $1,725/mo | Not published | 500 min | Not published (contact vendor) | $1,725/month for 500 receptionist minutes. |
- Optional AI enhancements are available in all plans, at no extra cost (per the pricing page).
What counts as a billable minute
Ruby's pricing page doesn't define exactly how a minute is counted.
You pay for time on the line, so long calls cost more than short ones. CallMath multiplies your calls by your average call length.
What it costs at common volumes
Lowest monthly cost from Ruby's plans, starting at $250 a month. Your average call length and coverage change these numbers; run your own.
| Calls/mo | Minutes | Best plan | Monthly cost | Per call |
|---|---|---|---|---|
| 25 | 63 | 100 minutes | $395/mo | $15.80 |
| 50 | 125 | 200 minutes | $720/mo | $14.40 |
| 100 | 250 | 500 minutes | $1,725/mo | $17.25 |
| 150 | 375 | 500 minutes | $1,725/mo | $11.50 |
| 200 | 500 | 500 minutes | $1,725/mo | $8.63 |
| 300 | 750 | 500 minutes | $1,725+ (contact vendor) | n/a |
| 400 | 1,000 | 500 minutes | $1,725+ (contact vendor) | n/a |
Features as stated on Ruby's pages
- Languages
- 24/7 Spanish and bilingual call handling available
- Spanish
- Yes
- Appointment booking
- Yes (“Scheduling is listed”)
- Live transfer
- Yes (“Calls are answered by live receptionists”)
- Human backup
- The service is staffed by people
- Call recording
- Not mentioned on the pricing page
- Integrations named
- None named on the pricing page
- Free plan or trial
- Not stated
- Setup fee
- None
- Contract
- Not stated
What the pricing page doesn't say
- The price of usage beyond a plan (no overage rate is published).
- Whether calls are recorded by default and whether recording can be switched off.
- Contract length or cancellation terms.
- How minutes are counted, for example whether each call is rounded up to a whole minute.
Sources
Last checked Sep 23, 2026. See how CallMath normalizes prices or compare vendors.